Turnaround times vary depending on the complexity of the project. For simple designs like thumbnails or logos, it can take between 1-3 days. For more detailed projects like VTuber models or animations, it could take up to 2-4 weeks. Once we receive your order, we’ll give you a more accurate estimate.

We provide final art files in common formats such as PNG, JPEG, and GIF for images. For animations, we deliver MP4 or GIF, and for VTuber models, you’ll receive the necessary rigging files for live-streaming platforms.

Yes, we offer 2-3 rounds of revisions depending on the service. Once you’ve reviewed the initial draft, you can request adjustments. Additional revisions may incur extra costs.

Visit the service page you’re interested in, select your desired option, and fill out our order form. We’ll reach out to confirm your requirements and provide a timeline.

Can I commission custom work outside of your listed services?

Absolutely! You can contact our sales representatives for custom artwork. Since custom work is highly detailed, you’ll need to discuss your vision with our representative, and we’ll work together to create the perfect art piece for you.

Absolutely! You can contact our sales representatives for custom artwork. Since custom work is highly detailed, you’ll need to discuss your vision with our representative, and we’ll work together to create the perfect art piece for you.

Yes, we offer refunds if you're not satisfied with the quality of the work. If you request a refund, we’ll also offer to create another piece at no additional charge to ensure the best quality. Refunds can be requested within 1 month of the delivery if you're not happy with our service.